This Privacy Policy describes how BEATASK, LLC (“BEATASK,” “we,” “us,” or “our”) collects, uses, and discloses information from and about you when you use our website, mobile application, and related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to the collection and use of information in accordance with this Policy.
1. Types of Data We Collect
Identity & Contact Data
Name, email address, phone number, mailing address, date of birth (where required for verification). Used for account setup, communication, and Provider verification.
Financial Data
Payment card details (tokenized), bank account information (for Provider payouts). Collected by our third-party payment processor (Stripe) and not stored directly by BEATASK.
Service & Transaction Data
Records of bookings, services requested or offered, pricing, payment history, and completion confirmations. Used for facilitating and documenting transactions.
Background Check Data (Providers)
Information collected to verify identity and run background checks, including government ID details. Processed by our third-party partner, Stripe, and its vendors.
Technical & Usage Data
IP address, browser type, operating system, pages visited, time spent on the Platform, and referring URLs. Used for security, maintenance, and performance analysis.
User Content Data
Reviews, ratings, profile photos, messages sent through the Platform, and other user-generated content. Used for operating the marketplace and communication.
2. How We Use Your Data (Legal Basis)
Contractual Necessity: To fulfill service agreements (e.g., matching Users with Providers, processing transactions, facilitating communication).
Legitimate Interest: To operate and improve the Platform, maintain security, prevent fraud, analyze usage, and send administrative communications.
Consent: To send marketing communications, place non-essential cookies, or use data for purposes where consent is explicitly required.
Legal Obligation: To comply with tax, accounting, anti-money laundering, and other mandatory legal requirements.
3. Sharing and Disclosure of Your Data (Marketplace Operations)
We share your data only in specific circumstances necessary for business operation or when legally required.
- Between Users and Providers: When a service is booked, we share your name, booking details, and service address with the Provider. We share Provider info with the User.
- Third-Party Service Providers: Payment processors (Stripe), background screening vendors, hosting & analytics providers (e.g., AWS, Google Analytics).
- Legal & Safety: To comply with legal obligations or protect the safety of users and the platform.
4. Security and Retention
We implement security measures to protect your data but cannot guarantee absolute security. We retain data only as long as necessary for the purposes outlined or to comply with legal obligations.
5. Your Rights and Choices
Depending on your jurisdiction, you may have rights including access, correction, deletion, objection to processing, and withdrawal of consent. Contact us at the details below to exercise these rights.
6. Children's Privacy
Our platform is not directed at children under 18. We do not knowingly collect data from children under 13. If discovered, we will remove such data.
7. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact our Data Protection Officer:
BEATASK, LLC
Attn: Privacy Officer
1942 Broadway St. STE 314C, Boulder, CO 80302
Email: legal@beatask.com
